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Culture Mapping

Customer Service Excellence

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Program Description

Identify and refine your organization’s unique culture. Through guided conversations, you’ll gain a deeper understanding of current cultural elements and craft a roadmap for positive transformation

Program Objectives

By the end of the program, the participants will be able to:

  • Work together to evaluate your current workplace culture and identify areas for improvement.
  • Engage in open discussion to define the desired cultural elements that support individual, team, and organizational goals.
  • Develop a shared vision and actionable steps to build and implement your ideal workplace culture.