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Sales 101

Customer Service Excellence

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Program Description

If you struggle to connect with customers and close deals, this 3-Day Sales Fundamentals program equips you with the essential skills to succeed. You learn how to build rapport and effective communication to handling objections and closing the sale. You’ll learn how to understand your customer needs, create

Program Objectives

By the end of the program, the participants will be able to:

  • Learn the art of building rapport and effective communication techniques to establish strong connections with customers.
  • Develop strategies for understanding customer needs and tailoring sales approaches to meet their requirements effectively
  • Enhance your ability to handle objections confidently and close sales with professionalism and conviction.