Program Description

Gain practical skills and knowledge to elevate their written communication. Get confidence in constructing emails and letters with clarity, coherence, and professionalism.

Program Objectives

By the end of the program, the participants will be able to:

• Gain confidence in constructing the introduction, main body, and conclusion of emails or letters through practical exercises.
• Apply the Pyramid Principle to develop a logical story line in written communication.
• Understand and implement proper business writing etiquette, including respectful addressing and maintaining a professional tone.